Avaya RingCentral

RingCentral harnesses the power of the cloud to help today’s modern, mobile businesses communicate faster, smarter, and more effectively than ever before. Built on a secure and reliable cloud communications and collaboration platform, RingCentral goes beyond cloud PBX, combining voice, team messaging, collaboration, video conferencing, online meetings, and contact center capabilities. Available across multiple devices—from smartphones, tablets, and computers to desk phones—RingCentral’s unified communications as a service (UCaaS) solution scales globally, making it easy to administrate across countries from a single platform. With a robust set of open APIs, RingCentral enables businesses to seamlessly embed communications into custom or everyday business applications, improving workflow productivity. Businesses worldwide rely on RingCentral to connect their workforces, build relationships with customers, share knowledge, and get work done—how they want, wherever they want.

The new collaborative workforce
• All-inclusive cloud communications solution with HD voice, video, messaging, conferencing, and fax capabilities
• Team workspace with fully-featured messaging, collaboration, file sharing, and task management, integrated with RingCentral Office
• Fully mobile user experience across any device, including Android™, iOS®/Apple Watch® app

Global communications that scale
• Ability to add global geographies to existing account with the click of a button through Global Office™ solution
• Single, easy-to-use, centralized interface for managing all offices and users
• Flexibility to scale up or down with business demands

The power of an open platform
• Ability to embed communication functionality into workflow applications for increased productivity
• Integrations with leading business applications, including Salesforce®, Google, Box, Okta, Microsoft Office 365™, Oracle, and Zendesk®
• Customization and design of systems, by customers, with RingCentral Connect Platform™

Personalized customer engagement
• Omnichannel interaction via voice, chat, messaging, and email through RingCentral Contact Center, and RingCentral Engage Digital
• Skills-based routing, advanced IVR, and real-time analytics
• Easy integration with popular CRM applications

If you’re ready to take your business communications to the next level, contact us today at sales@amaral.com and 617.440.7900 x:250.