Avaya RingCentral

Avaya Cloud Office can fundamentally enhance the way your business communicates with customers, partners, and across your organization by simplifying the way you call, chat, meet, and collaborate. Avaya Cloud Office places you, and all your users, in control of their communications, and delivers a unified communications experience that’s intuitive to use and accessible from a phone, a browser or any mobile device.

From a single interface, you’ll chat with colleagues, make and receive calls, plan and join meetings, collaborate with screen sharing and video and keep your teams on-task with file sharing, task management, and virtual team rooms that let everyone share and stay up-to-date. If all those capabilities sound like a lot to manage, don’t worry – they take care of that for you. This public cloud solution from Avaya makes it easy. They keep your solution updated and secure with the latest releases. And Avaya Cloud Office’s flexibility makes it easy to expand as your business grows – in people or locations.

Integrated Meetings

With Avaya Cloud Office, there’s no need to pay for separate meeting services. You’ll enjoy unlimited audio and video conferencing with up to 500 participants (video conferencing) or 1,000 participants (audio conferencing). Share your screen and files with colleagues, integrate with your existing conference room systems, and create impactful webinar experiences for large audiences.

Texting for Business

Texting (SMS) may be the most common way today to engage with someone else. But texting from your personal account may not be appropriate or optimal. It requires sharing your personal number with business contacts and makes it difficult to keep all your business communications in one stream. With Avaya Cloud Office, you get the same experience you’re used to, but all from within your Avaya solution.

Secure, Reliable Communications

The Avaya Cloud Office’s platform ensures you receive the security, reliability, and coverage you need to move your business forward. Enterprise-grade capabilities like multiple, globally distributed data centers, enterprise single sign-on, and flexible role and permissions for administrators to ensure your critical business communications remain secure and available when you need them.

Understand Your Communications and Your Business

Take the guesswork out of understanding how communications work at your business. Avaya Cloud Office comes complete with an up-to-the hour advanced call management system and analytics. Use the built-in reports or create your own dashboards with over 30 Key Performance Indicators (KPIs). You’ll understand such metrics as your utilization, missed calls, time to answer, refused calls, meeting frequency, and system Quality of Service (QoS)

If you’re ready to take your business communications to the next level, contact us today at orders@amaral.com or 617.440.7900.