Software as a Service (SaaS)

Summary 
A software platform in the cloud fully managed by a service provider. The service provider takes care of all the infrastructure including server configuration, software installation, storage provisioning, backups, network management, upgrades, maintenance and support 
 
Products 
Salesforce, ServiceNow, QuickBooks Enterprise 
 
Features 
Software available on-demand in the cloud ready to use with no installation required 
Access to internet and a web browser are typically the only requirements to use 
License models based on subscription depending upon number of users and features 
Automatic updates and maintenance performed by the service provider 
 
Customers 
Customers who need easy access to business applications without the installation and maintenance 
Customers who have limited or no dedicated resources for installing and maintaining software applications on-premises 
Customers who are seeking to reduce costs of on-premises hosting including physical infrastructure and IT management and support